Customer Service Program Support
San Diego, CA | Temporary to Permanent
JOB #: 17071902 -SDS
KEY WORDS: Customer Ser vice, Data Entry, Inbound calls, Outbound calls, Call Center
JOB DESCRIPTION: Work for a great company in Sorrento Mesa handling inbound & outbound calls for special promotions. The hours of operation are from 6am – 7:00 pm, Monday – Friday and 7am -5pm on weekends for 4 months. If you have proven customer service skills, the ability to multi-task, excellent written and verbal communication skills, this is a fun opportunity to work with a growing company. Submit your resume to: Staffing@tristaff.com for immediate consideration.
• Answer incoming calls in a friendly and professional manner, while providing complete and accurate information.
• Conduct outbound calls to inform and/or obtain required information regarding promotions.
• Conduct post-purchase promotional surveys with members.
• Maintain detailed records of multiple communications in database.
• Attend department meetings and trainings
• Administrative functions and assignments as assigned by management
Salary Range and Bonus Potential:
• $ 14.00 to $15.00
• Great work environment
• 6 am – 7 pm shift to miss the traffic
• Growing company & opportunity to make connections
Job Requirements: Only write down what is 100% needed by client.
• Call Center Experience
• Excellent Customer Service Skills
• Data Entry of 5,000 kph or Typing 35 wpm
• MS Outlook, MS Word & Excel
• Professional phone etiquette and active listening skills
• Ability to build rapport, follow guidelines and educate over the phone
• Attention to detail
• Dedicated follow-up and great organizational skills
• Ability to multi-task and handle many different situations at one time under pressure
• High School Diploma, GED, College courses preferred
FOR OTHER OPPORTUNITIES AND TO REGISTER WITH TRISTAFF, PLEASE VISIT OUR WEBSITE AT www.tristaff.