Customer Service Program Support

San Diego, CA | Temporary to Permanent

Post Date: 08/21/17 Job ID: 17071902 -SDS Industry or Function: Customer Service Compensation: $ 14.00 to $15.00 per hour

JOB #: 17071902 -SDS

KEY WORDS: Customer Ser vice, Data Entry, Inbound calls, Outbound calls, Call Center

JOB DESCRIPTION: Work for a great company in Sorrento Mesa handling inbound & outbound calls for special promotions. The hours of operation are from 6am – 7:00 pm, Monday – Friday and 7am -5pm on weekends for 4 months. If you have proven customer service skills, the ability to multi-task, excellent written and verbal communication skills, this is a fun opportunity to work with a growing company. Submit your resume to: Staffing@tristaff.com for immediate consideration.


Job Duties:
• Answer incoming calls in a friendly and professional manner, while providing complete and accurate information.
• Conduct outbound calls to inform and/or obtain required information regarding promotions.
• Conduct post-purchase promotional surveys with members.
• Maintain detailed records of multiple communications in database.
• Attend department meetings and trainings
• Administrative functions and assignments as assigned by management


Salary Range and Bonus Potential:
• $ 14.00 to $15.00

Benefits:
• Great work environment
• 6 am – 7 pm shift to miss the traffic
• Growing company & opportunity to make connections

 

Job Requirements: Only write down what is 100% needed by client.
• Call Center Experience
• Excellent Customer Service Skills
• Data Entry of 5,000 kph or Typing 35 wpm
• MS Outlook, MS Word & Excel
• Professional phone etiquette and active listening skills
• Ability to build rapport, follow guidelines and educate over the phone
• Attention to detail
• Dedicated follow-up and great organizational skills
• Ability to multi-task and handle many different situations at one time under pressure

 


Educational Requirements:
• High School Diploma, GED, College courses preferred


FOR OTHER OPPORTUNITIES AND TO REGISTER WITH TRISTAFF, PLEASE VISIT OUR WEBSITE AT www.tristaff.

Tammy Toledo

I've been with TriStaff for over 15 years as a Senior Staffing Recruiter. I specializing in Contract and Direct placement opportunities in the San Diego area. If you are currently seeking a new opportunity or are looking for qualified candidates to fill an urgent need, I would love the opportunity to work with you.
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