Customer Service Program Support

San Diego, CA | Temporary

Post Date: 08/21/17 Job ID: 17081001-SDS Industry or Function: Customer Service Compensation: $ 14.00 to $15.50 per hour

JOB #: 17081001-SDS

KEY WORDS: Customer Ser vice, Data Entry, Inbound calls, Outbound calls, Call Center, full time, seasonal

JOB DESCRIPTION: Work for a great company in Sorrento Mesa handling inbound & outbound calls for special promotions. Must have proven customer service experience, professional demeanor, excellent verbal & written communication skills and be available to work both Saturday & Sunday. Bilingual candidates are strongly encouraged to apply!! This is a 5-8 month assignment and is projected to end in February or March.

Submit your resume to: Staffing@tristaff.com and call 858-597-4000 for immediate consideration.

Job Duties:
• Answer incoming calls in a friendly and professional manner, while providing complete and accurate information.
• Conduct outbound calls to inform and/or obtain required information regarding promotions.
• Conduct post-purchase promotional surveys with members.
• Maintain detailed records of multiple communications in database.
• Attend department meetings and trainings
• Administrative functions and assignments as assigned by management

Salary Range:
$ 14.00 to $15.50 per hour
Bilingual employees receive an additional $0.50 per hour

Benefits:
• Great work environment
• 6 am – 7 pm shift to miss the traffic
• Growing company & opportunity to make connections

Job Requirements:
• Call Center Experience
• Excellent Verbal & Written Communication Skills.
• Must have customer service experience either retail or call center
• Must type 35+wpm, be proficient at MS Word and Outlook, and have excellent spelling & grammar
• Available to work weekends (BOTH Saturday & Sunday)/holidays too.
• Reliable, dependable & professional demeanor
• Ability to talk on the phone for long periods and multi-task to document info
• Bilingual in English & Spanish a plus

Educational Requirements:
• High School Diploma, GED, College courses preferred


FOR OTHER OPPORTUNITIES AND TO REGISTER WITH TRISTAFF, PLEASE VISIT OUR WEBSITE AT www.tristaff.

Jessica Sankowski
Administrative Assistant

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