Customer Service Representative – Manufacturing or Distribution Experience

Carlsbad, CA | Temporary to Permanent

Post Date: 07/23/17 Job ID: 17053002-NCS Industry or Function: Administration Compensation: $ 15.75 to $ 18.00

JOB #: 17053002-NCS

KEY WORDS: Customer Service Representative

JOB DESCRIPTION:

Local North County Manufacturing Company is looking for an experience Customer Service Representative. Must have at least 5 years of recent Customer Service experience working for a Manufacturing or Distribution company. Must be proficient with Intermediate proficiency in Microsoft Word, Excel and Outlook. Must type at least 45wpm – candidates will be tested in typing and computer proficiencies. Will be answering busy phones, placing orders, quotes, order tracking and delivery status. Must be able to multi task and work in a fast paced environment. Bilingual Spanish is a plus but not required. Pay is $15.75- $18.00 per hour depending on experience. Ideal Candidate will have excellent job stability at least 3 years or more at each employer and great administrative skills. Immediate opening. Temp to Hire M – F 8am – 4:30pm.


Job Duties:
• Answer phones
• Price & Availability Quotes
• Order Entry
• E-Mail Correspondence
• Customer inquiries
• Customer complaints
• Compose documents using Microsoft word & excel
• Scan
• Data Entry
• Monitor new orders
• Process credit card payments
• Daily reports
• E-mail credit card receipts & tracking information to customers
• Create Credit Card invoices
• UPS –Shipment reports
• Technical support for products
• Accounts receivable on delinquent accounts
• Backup for A/P processing
• Backup support for administrative department

Salary Range and Bonus Potential:
• $ 15.75 to $ 18.00

Benefits:
• Medical ( once permanent)

Job Requirements:
• 5 years of Customer Service Experience working in a Manufacturing OR Distribution Company
• Excellent Job Stability
• Typing 45wpm or more – will be tested
• Intermediate proficiency in Microsoft Word, Excel & Outlook- will be tested

Educational Requirements:
• High School

FOR OTHER OPPORTUNITIES AND TO REGISTER WITH TRISTAFF, PLEASE VISIT OUR WEBSITE AT www.tristaff.com

 

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