Helpdesk Support Technician

San Diego, CA | Direct Hire

Post Date: 07/23/17 Job ID: 17052601-NCIT Industry or Function: Technical Compensation: $40,000 to $45,000

Job # 17052601-NCIT

We are currently seeking to hire a Helpdesk Support Technician, this a Full-Time Direct Permanent position located in the San Diego, CA area (not seeking a contractor, work must be done on-site, no remote). PLEASE NOTE, this is an entry level position, candidates must have 1-5 years of professional Helpdesk experience to be considered.

The candidate will be responsible for providing Helpdesk Support, diagnose and resolve technical related issues – mostly related to network connectivity (VoIP related issues).

Seeking candidates that have professional experience providing support to VoIP, identifying various components of networking equipment through the Helpdesk trouble shooting process.

Salary Range:
$40,000 to $45,000

• Health
• Dental
• Vacation
• 401K
• Annual bonus
• Very stable and growing company

Job Requirements:
• Candidates MUST have 1-3 years of professional Helpdesk experience (entry level position).
• Must have VoIP knowledge
• Certifications: A+, CCENT, MCSE, MCP, or CCNA.
• Excellent verbal and written communication skills.
• He or she must have experience providing Helpdesk Support to folks that are non-technical.
• Must have Networking, hardware and VoIP configuration experience.
• Strong knowledge of computer networks and remote troubleshooting skills.
• Must be able to pass a drug screen and background check.

Educational Requirements:
• 4 Year degree or related work experience.

KEY WORDS: Helpdesk, Support, VoIP, MCP, A+, CCNA, MCSE, Network, Systems, Call Center, Linux, Windows, Switches, Routers, Scripting, Data Center.

Junior Trujillo
Branch Manager - IT Division

Junior Trujillo is a San Diego native who attended San Diego State University. He’s worked in the staffing and recruiting industry specifically in the Information Technology space for the past 17 years and has spent 10+ years working with Tristaff Group. Junior is currently the Branch Manager for Tristaff located in the North County, San Marcos. His primary focus is recruiting Information Technology professionals which includes; C-Level Executives in Software Engineering, Software Developers, Software Engineers, Programmers, Database Developers, Database Administrators as well as Network System Engineers. Specialties: His ability to thoroughly understand a candidate’s short term and long term career objectives has set him apart from others in his effort to build successful and lasting relationships with his clients. Areas of Recruitment: C#, ASP.NET, MVC, Java, JEE, J2EE, VB.NET, PHP, Flex, SaaS, Ruby, HTML, HTML5, JavaScript, CSS, Flash, ActionScript, Cold Fusion, Mobile Developers (iOS and Android), BIG Data, Scala, Kafka, Hadoop, Cassandra, Pig, Big Data Analytics, Apache Spark, Cloud, NoSQL, AWS, HDFS, SQL Server, Oracle, Sybase, MySQL, QA, Automation, Project Managers, PMP, Business Analysts, Network Engineers/Administrators, Cyber Security Engineers, and CISSP.
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