Specialist, Order Fulfillment & Logistics – Electronics Manufacturing and Distribution

San Diego, CA | Direct Hire

Post Date: 01/19/18 Job ID: 68678-TJ Industry or Function: Manufacturing Compensation: $90,000 to $130,000

JOB #:    68678-TJ


KEY WORDS: Logistics, import/export, RMA, CMs, Suppliers,ISO, ERP, MRP


JOB DESCRIPTION: Responsible as Logistics Expert as Manufacturing/Customer Liaison and processes involved.


Job Duties:

  • Comprehensive logistics knowledge spanning all forms of international import / export logistics
    • All Incoterms – air, sea, train, truck
    • Direct, freight forwarders, 3PL
    • International Customs, VAT tax and tariffs
    • Industry / Product Regulatory and Registrations
  • Knowledge and experience with design and deployment of packaging, labeling, bar code, shipping manifests, packing lists, and other forms of required shipping documentation
  • Knowledge and experience with electronic order fulfillment interfaces (customer driven)
  • Experience managing customers and customer order fulfillment at the order and line item level; detailed follow up and order closure
    • Delivery terms
    • Payment terms (e.g. prepayments)
    • Intermediaries
    • Customer confirmations
    • Customer relations
  • Management of customer deliveries, customer returns and internal RMA processes
  • Experience managing processes and logistics related to serialized products, warranty returns and out-of-warranty (OOW) returns
  • Experience managing the speed and cost effectiveness of an internationally focused logistics function while maintaining focus on the customer, responsiveness and flexibility
  • Extensive experience managing the customer relationship; customer commitments, follow up, troubleshooting, responsiveness, etc.
    • Proven capability to work cross-functionally to enable best possible customer service
  • Broad internal and external communications responsibility, functional relationships andmulti-tasking bandwidth
    • Demonstrated success internally and externally interfacing with Sales, Finance, Operations, CM, Suppliers and Customers


Salary Range and Bonus Potential:   

  • $90,000 to $ 130,000



  • Competitive Benefits package

Job Requirements:

Industry Experience:

  • Electronics manufacturing & distribution (e.g., computers, AV equipment, cell phones, networking)
  • Electromechanical manufacturing & distribution (e.g., appliances, medical devices)
  • Industrial products – Electromechanical (e.g., test equipment, controllers)

Technical Skills

  • Quality Management Systems (ISO 9001, etc.)
  • ERP / TMS Power User
  • MS Office Power User

Educational Requirements:

Education / Training

  • Bachelor’s Degree – Engineering or Business
    • Specialization in Supply Chain, Operations or Logistics


    • Certified in Logistics, Transportation and Distribution


  • Training in International Import / Export and Logistics highly preferred




Jill Martinelli

I have the coolest job in the world! Defined: Recruit (1635-45); < French, stem of recruter, derivative of recrue new growth. I love this definition – it’s focus is on new growth. I help individuals, departments and organizations grow! As an industry generalist I have the opportunity to learn about the latest technology in real time and converse with the most intelligent, creative and educated people in their respective fields. What a gift to be able to learn from my clients and candidates who keep me current and ahead of industry technology trends while helping them grow their careers and teams. I cut my recruiting teeth by staffing Qualcomm Assemblers (I earned a Soldering Certificate – trained by Qualcomm’s then Production Manager) to Engineering and everything in between. I believe my greatest strength lies in my ability to learn a company and its products as if I work for them- because I do! This leads to the opportunity to build their teams across multi-disciplines, Engineering, Sales & Marketing, Quality, Materials, Operations and Management/C-Level, across multiple industries. (Medical device, Electronics, Green technology, DOD and Scientific) I have helped numerous startups as well as mature corporations grow their teams. My network of contacts has been built over 25 years and has proved invaluable as a resource in finding the best of the best for companies and candidates. Originally from Buffalo, NY (Go Bills!) I earned my BS from SUNY Oswego in Elementary Education (comes in handy as I do a lot of coaching!)
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