Complaint Handling Analyst – Medical Device –Aliso Viejo, CA

Aliso Viejo, CA 92656

Posted: 02/24/19 Employment Type: Direct Hire Industry or Function: Biotech-Science Job Number: 9189-TM Compensation: $ 60,000 to $ 85,000 per year

JOB #: 69189-TM

KEY WORDS: complaints, quality, product surveillance, medical safety, post-market surveillance, regulatory affairs, incident reporting, vigilance reports, medical device reports, MDR, medical device, FDA.

JOB DESCRIPTION: TriStaff is partnering with a rapidly growing late stage startup medical device company in Aliso Viejo, CA to find a Complaints Handling Analyst for its growing team. This is a new position due to company growth. This person should have a background in incident reporting and will be handling incoming complaints from initiation through complaint closure. This is an opportunity to work with a really fun, cohesive group who are passionate about the success of the company.

Please email your resume to Megan Marsh, for consideration.


Salary Range and Bonus Potential:
$ 60,000 to $ 85,000 per year
• Annual bonus

• Medical, dental, vision insurance
• 15 days PTO
• 10 holidays
• 401K plan
• Stock options

Job Requirements:
• At least 3 years’ experience in complaint handling
• medical device experience required
• Bachelor’s degree required
• Must have strong writing skills and strong attention to detail

Educational Requirements:
• Bachelor’s degree (Science field preferred)


Megan Marsh

I am an East Coast native and earned a BA degree in Psychology from the University of Virginia. After recruiting for a year in Washington, D.C., I moved out to San Diego, CA and joined TriStaff in 2007 as a Technical Recruiter. Since 2013, I’ve been an Engineering & Executive Search Recruiter, specializing in hardware engineering recruitment within Southern California. The majority of my clients are small, well-funded startups within the medical device and consumer electronics industries. Positions that I specialize in: Mechanical Engineers, Electrical Engineers, Quality Assurance, Manufacturing Engineers, Systems Engineers, Operations, Project Managers. I’m also the proud mother of two strong-willed daughters, and my husband is the Director of Operations at a local startup Medical Device Company, so I’m deeply embedded in the engineering space!
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