Customer Service Program Support

San Diego, CA 92121

Posted: 08/22/19 Employment Type: Temporary Industry or Function: Customer Service Job Number: 19072301 - SDS Compensation: $14.50 - $15.50

JOB DESCRIPTION: Work for a great company in Sorrento Mesa handling inbound & outbound calls for special promotions 8/HR SHIFT 6:00 am – 7:00 pm, Monday – Friday for 6 months. (INCLUDES -1 WEEKEND DAY 7:00AM – 5:00PM)  If you have proven customer service skills, the ability to multi-task, excellent written and verbal communication skills, this is a fun opportunity to work with a growing company.  Submit your resume to: Staffing@tristaff.com for immediate consideration.

 

 

Job Duties:

  • Answer incoming calls in a friendly and professional manner, while providing complete and accurate information.
  • Conduct outbound calls to inform and/or obtain required information regarding promotions.
  • Conduct post-purchase promotional surveys with members.
  • Maintain detailed records of multiple communications in database.
  • Attend department meetings and trainings
  • Administrative functions and assignments as assigned by management

 

 

Salary Range and Bonus Potential:

  • $ 14.50 to $15.50 per hour

 

 

Benefits:

  • Great work environment with Monday-Friday and 1/weekend day Schedule

(8/HR SHIFTS) Weekdays/6:00am – 7:00;  Weekend/7:00am-5pm

  • Growing company & opportunity to make connections

Job Requirements:

  • Call Center Experience
  • Excellent Customer Service Skills
  • Data Entry of 5,000 kph or Typing 35 wpm
  • MS Outlook,  MS Word & Excel
  • Professional phone etiquette and active listening skills
  • Ability to build rapport, follow guidelines and educate over the phone
  • Attention to detail
  •  Dedicated follow-up and great organizational skills
  • Ability to multi-task and handle many different situations at one time under pressure

 

 

Educational Requirements:

  • GED, College courses preferred

 

               

FOR OTHER OPPORTUNITIES AND TO REGISTER WITH TRISTAFF, PLEASE VISIT OUR WEBSITE AT www.tristaff.com 

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