Customer Service Representative
San Diego, CA 92037
KEY WORDS: Customer Service, Retails Sales/Customer Service Call Center, Banking, Telemarketing, CSR, Customer Service Reps, Bilingual, Spanish, English, Data Entry, Seasonal, Holiday Job, part time, part-time, full time, full-time, Inbound, Outbound, First Shift
JOB DESCRIPTION: TriStaff is currently looking for great Customer Service Representatives! We are looking for Call Center Representatives that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.
PLEASE CALL ONE OF OUR RECRUITERS – SEND US YOUR RESUME!
Send your resume to staffing_at_tristaff.comand call 858-597-4000 to speak with one of our recruiters today!
- Manage large amounts of inbound and outbound calls in a timely manner
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
- Must have a minimum 6 MONTHS++ of Customer Service experience
- Must be able to clear a criminal background check
- Must be punctual and have reliable transportation
- $13.50 - $15.00 per hour
- Beautiful New Call Center
- Great Seasonal, temporary work!
- Work in beautiful Torrey Pines
- Previous experience in a customer support role
- Track record of over-achieving quota
- Strong phone and verbal communication skills along with active listening
- Familiarity with CRM systems and practices
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
- High School Diploma
FOR OTHER OPPORTUNITIES AND TO REGISTER WITH TRISTAFF, PLEASE VISIT OUR WEBSITE AT www.tristaff.
Job Type: Full-time
Salary: $13.50 to $15.00 /hour