Customer Service Representatives Needed! (Call Center – Auto Promotional Program)

San Diego, CA 92121 | Temporary

Post Date: 08/20/18 Job ID: 18080901-SDS Industry or Function: Customer Service Compensation: $14 - $15 Range (Mon – Friday) and $1 Increase for (Sat – Sun), *$0.50 + for Bilingual

JOB #: 18080901-SDS

KEY WORDS: Customer Service, Administrative, Office Clerk, Cleric al, Telemarketing, Automotive, Promotions, Inbound calls, Outbound calls, Call Center

JOB DESCRIPTION: Work for a great company in Sorrento Mesa handling inbound & outbound calls for special automotive promotion program. The hours of operation are from 6am – 7:00 pm, Monday – Friday and 7am -5pm on weekends . If you have proven customer service skills, the ability to multi-task, excellent written and verbal communication skills, this is a fun opportunity to work with a growing company.
Submit your resume to: Staffing@tristaff.com for immediate consideration.

Job Duties:
• Answer incoming calls in a friendly and professional manner, while providing complete and accurate information.
• Conduct outbound calls to inform and/or obtain required information regarding promotions.
• Conduct post-purchase promotional surveys with members.
• Maintain detailed records of multiple communications in database.
• Attend department meetings and trainings
• Administrative functions and assignments as assigned by management

Salary Range and Bonus Potential:
$14 - $15 Range (Mon – Friday) and $1 Increase for (Sat – Sun), *$0.50 + for Bilingual

Benefits:
• Great work environment
• 6 am – 7 pm shift
• Great opportunity to convert to regular employee
• Growing company & opportunity to make connections

 

Job Requirements:
• Call Center Experience
• Excellent Customer Service Skills
• Data Entry of 5,000 kph or Typing 35 wpm
• MS Outlook, MS Word & Excel
• Professional phone etiquette and active listening skills
• Ability to build rapport, follow guidelines and educate over the phone
• Attention to detail
• Dedicated follow-up and great organizational skills
• Ability to multi-task and handle many different situations at one time under pressure


Educational Requirements:
• High School Diploma, GED, College courses preferred


FOR OTHER OPPORTUNITIES AND TO REGISTER WITH TRISTAFF, PLEASE VISIT OUR WEBSITE AT www.tristaff.com

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