Customer Service Representatives Needed! (MUST BE BILINGUAL – FRENCH CANADIAN)
San Diego, CA 92121
JOB #: 18112701-SDS
KEY WORDS: French Canadian Language, Bilingual FLUENT French Canadian, Customer Service, Administrative, Office Clerk, Clerical, Telemarketing, Automotive, Promotions, Inbound calls, Outbound calls, Call Center
JOB DESCRIPTION: Work for a great company in Sorrento Mesa handling inbound & outbound calls for special automotive promotion program. MUST BE BILINGUAL FLUENT IN FRENCH CANADIAN The hours of operation are from 6am – 7:00 pm, Monday – Friday and 7am -5pm on weekends . If you have proven customer service skills, the ability to multi-task, excellent written and verbal communication skills, this is a fun opportunity to work with a growing company.
Submit your resume to: Staffing@tristaff.com for immediate consideration.
• Answer incoming calls in a friendly and professional manner, while providing complete and accurate information.
• Conduct outbound calls to inform and/or obtain required information regarding promotions.
• Conduct post-purchase promotional surveys with members.
• Maintain detailed records of multiple communications in database.
• Attend department meetings and trainings
• Administrative functions and assignments as assigned by management
• $18.00 per hour
• Great work environment
• 6 am – 7 pm shift
• Great opportunity to convert to regular employee
• Growing company & opportunity to make connections
• MUST BE BILINGUAL FLUENT IN FRENCH CANADIAN
• Customer Service experience
• Excellent Customer Service Skills
• Data Entry of 5,000 kph or Typing 35 wpm
• MS Outlook, MS Word & Excel
• Professional phone etiquette and active listening skills
• Ability to build rapport, follow guidelines and educate over the phone
• Attention to detail
• Dedicated follow-up and great organizational skills
• Ability to multi-task and handle many different situations at one time under pressure
• High School Diploma, GED, College courses preferred
FOR OTHER OPPORTUNITIES AND TO REGISTER WITH TRISTAFF, PLEASE VISIT OUR WEBSITE AT www.tristaff.com