Trainer, Account Manager, Automotive

San Diego, CA 92121

Posted: 03/24/19 Industry or Function: Automotive Job Number: 19031402 - SDS Compensation: $16.00 - $17.50 per hour



JOB #:  19031402 - SDS


KEY WORDS:  Customer Service, Training, Automotive, Cars, Trainer, Sales


JOB DESCRIPTION:  Are you a customer service professional with a passion for the automotive industry?  Do you thrive on providing great customer service, educating clients, and building long term relationships?  If you would enjoy helping dealers gain customers through value added services, this could be the job for you.  We are seeking a Trainer who can do over the phone training with auto dealerships.  Must have excellent communication skills, both written and oral; must be confident in setting appointments, must have the ability to follow scripts and processes to explain information, must have excellent time management skills, and must be able to accomplish tasks under deadlines.  At least 1 year of experience in a call center or customer service environment and experience in making outbound calls required!  Use your expertise to work for a company committed to success.  Email your resume today:   Qualified candidates will be contacted.  Thank you.


Job Duties:

  • Set up and follow up on accounts to grow and develop long term relationships
  • Promote programs, educate dealers and provide exceptional follow-up
  • Manage reports/schedule and prioritize contacts
  • Negotiate using value adds and price options/recommendations
  • Tracking and documentation of all activity, feedback, updates and requests
  • Maintain calm, professional attitude with C-level executives
  • Continuous education about products/services/options for dealers



  • Temp-to-hire position with many perks & opportunities for growth
  • Major Medical/dental/vision at low/no cost
  • Holiday/Sick Pay
  • Special events, bonuses and more


Job Requirements:

  • Excellent Verbal & Written Communication Skills
  • 2 +years of customer service experience with preference for  Senior level leads/trainers
  • MS Word  & Excel
  • Reliable, dependable & professional demeanor
  • Ability to talk on the phone for long periods and multi-task to document info


Educational Requirements:

  • High school diploma required
  • College coursework and/or degree preferred



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